Do you know that you can get 50 fuel points plus a free gift card from Kroger? If you do not know anything about it, you can keep on reading this article to find out how to do it. Well, the fuel points are an immediate survey reward from TellKroger survey.
The fuel points will apply if you have a loyalty card account. And if you are lucky, you can win a grand prize from the survey sweepstakes. This grand prize is a gift card worth $5000. Kroger fuel points survey is a survey hold by Kroger to measure how satisfied customers are with its products and services.
Besides, this survey will show which outstanding aspects of Kroger according to its customers. Moreover, it will show aspects that will need to get improvement. That is why Kroger survey exists.
If you are eager to know more about Kroger, we have a short review for you. Kroger is a supermarket chain in the United States. And at a level of the general retailer, Kroger has secured its position as the second largest one in the United States. The founder of this business was Bernard Kroger. He started everything as the owner of a grocery store in Cincinnati, Ohio.
It all happened in 1883. He developed this business over the years. The headquarters of Kroger remains in Cincinnati up to now, though. The wide spread of Kroger has brought easiness for customers. Kroger has improved with several store formats, such as supermarkets, hypermarkets, superstores, department stores, jewelry stores, and convenience stores.
Today, Kroger has been operating in 34 states. And there are almost three thousand different locations of Kroger. Each location has pharmacies, fuel center, food processing, and many more facilities.
The Official Rules of TellKroger Survey Sweepstakes
Before you take part in Kroger survey sweepstakes, it would be better if you get informed about the official rules. This way, you will know how to be eligible before join Kroger survey. But one thing for sure, you do not have to make purchases or payments if you want to win prizes of TellKroger survey sweepstakes.
And even if you make purchases, it does not mean that it will increase your opportunities to get the prizes. The sweepstakes of Kroger customer satisfaction survey will oblige you to follow the following rules:
- Kroger Sweepstakes Participants
- the United States residents
This survey sweepstakes is only open for the legal residents of the United States and the District of Columbia. But, not all residents are eligible for this sweepstakes. These rules prohibit residents of several states from joining this survey sweepstakes.
The states are New York, Florida, and Rhode Island. So, if you are a resident from these areas, you will not be permissible to take part in TellKroger survey sweepstakes. Besides, if you are a foreigner, you do not have rights to take TellKroger Sweepstakes even though you have been living in the permissible states for many years.
- minimum 18 years old
The next point that you should know is that you should reach the minimum age to be eligible for Kroger Sweepstakes. You are eligible if you have been 18 years old or older at the time you submit the sweepstakes entry. If you are younger than the minimum age, it means you are not permissible to take the sweepstakes. But, you can ask your parents, older siblings, or guardians to join enter it for you. Make sure, they have been 18 years old or older.
- only for customers
Kroger Sweepstakes is only for Kroger customers. If you are an employee of this company, you are not eligible for this sweepstakes. And if you have business partnership with Kroger, you will not be eligible as well. Besides, this point will apply to all immediate family members of Kroger employees.
And if you are living in the same household with one of Kroger employees, you are not permissible to enter the sweepstakes. This limitation will be fair for customers who do not have affiliations with Kroger Company.
- Sweepstakes Period
Kroger Sweepstakes starts on April 1st, 2018 up to June 30th, 2018. There will be 3 entry periods in 3 months. The monthly sweepstakes will begin on the first day and will end on the last day every month.
Participants can enter the sweepstakes using the following methods:
- The first method is online entry.
The online entry will need you to take the survey through its official website. The website address is available at www.TellKroger.com. You can access the website at www.Krogerfeedback.com as well. If you enter the sweepstakes online, you should answer several questions first. Then, you will have to submit your contact information. Such as your name, address, phone number, and so on.
Furthermore, you can submit the online sweepstakes entries multiple times. But, you should use different receipt every time you enter the sweepstakes. It is because only one survey invitation will be valid for one entry. So, you will not be able to enter TellKroger sweepstakes using the same receipt or the same survey code again and again.
- The second method is the mailing entry.
You do not have to worry if you have not got a receipt from Kroger. You can still enter the sweepstakes without a survey invitation code. If these situations happen to you, you can submit mailing entry. It means you do not have to go online. You just have to prepare a postcard.
Then, you can write your name, address, and phone number on the postcard. After that, you can send your postcard to Kroger Customer Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Connecticut, 06488-3547.
Remember that your postcard should get a post mark by the end of the month. Then, the sweepstakes sponsor should receive it by the 8th day of the next month. This mailing entry goes like online entry. Participants can enter the sweepstakes for more than one postcard.
It means you should write your contact details on different postcards. But, you do not have to worry about the chance of winning the sweepstakes prizes. It is because the mailing entries have the same opportunity as online entries.
There are two sorts of prizes for the sweepstakes winners.
- A Grand Prize
There is only one grand prize for one winner. The Grand Prize of this sweepstakes is a gift card. This gift card is worth 5.000 dollars.
- 100 First Prizes
There will be a hundred winners that will get the first prizes of Kroger sweepstakes. These prizes are gift cards worth 100 dollars for each.
There will be random drawing to decide who the sweepstakes winners are. The drawing will be on the following month after each monthly sweepstakes is over. Then, the potential winners will get notification via phone, email, or mailing. If there is failure in the process of informing the potential winners, it means the prizes will get forfeited. After that, the prizes will be the right of the alternate winner.
This rule will apply if the potential winners do not respond to the winning notifications. Besides, a winner cannot receive more than one prize. If the drawing results in the same potential winners for a prize, there will be another drawing to find the next potential winner.
Things You Can Prepare before Taking Part in TellKroger Survey
There are certain things that will be the prerequisites of Kroger survey. If you can prepare the things, you will be more ready to take this survey. Well, we have summed up about these beneficial things for you. Here is the list.
- A receipt
A receipt from Kroger will be the key for you to unlock the survey page. It is because this survey will have details for the survey. Make sure your receipt is still valid. You have 7 days right after you have made your purchases. After 7 days has gone, you will not be able to use the Enter ID.
- A device
This device will help you to access the survey page. You can use a laptop, a personal computer, a tablet, or a smartphone. Do not forget to complete it with a compatible browser.
- The internet connection
The internet is must to access the page online. Please prepare fast and stable internet connection. Otherwise, you will just waste your time here.
- English or Spanish ability
This survey page provides 2 international languages for the users. You can choose to use English or Spanish. But, be certain that you have been familiar with that language.
The Guideline to Take Kroger Survey
After all preparation, it is the time for you to take Kroger survey. This survey will not last long. If you can do it well, you can finish all the survey steps in less than 10 minutes. And when you have do the survey, you will get Krogerfeedback com fuel points if you have got a loyalty card account. If you are not sure, you can learn it first. You can use the following steps as your guideline to take part in Kroger fuel survey. Here are the steps:
- Go to Kroger survey website
The first step is to go to www.TellKroger.com. This address is for accessing the official website of Kroger customer survey. But, you do not need to be panic if you land on another web address. The new survey portal of Kroger is www.krogerfeedback.com.
So, you can immediately visit krogerfeedback.com. When you have reached the survey page, you will see some blank fields and a sample receipt. That sample receipt will show you the details that you will have to enter. You can just follow that sample if you do not know how to locate the details.
- Change language
The second step is to choose your preferred language. Kroger survey page will show up in English. But you can change it into Spanish if you would love to. You just have to click Español link on the bottom part of the page. If you have clicked it, you will see the language of the survey page will turn into Spanish. Then, you can continue to the next step.
- Enter the receipt details
The third step is to enter the receipt details. You can find them in your Kroger receipt. The details are the visit date, the visit time, and the entry ID. If all details are complete, you can click Start button. This way, you will get directed to the next page to answer the questions.
- Answer questions from Kroger survey
The fourth step is to answer the questions. The questions will let you give information about:
- departments you have visited,
- satisfaction of Kroger experience,
- friendliness of employees,
- overall prices,
- quality of the store products,
- cleanliness of the store,
- satisfaction on dairy, produce, bakery, and deli departments,
- plan to recommend and return to Kroger store,
- and so on.
- Join the sweepstakes
When all survey questions are complete, you will get a question to enter sweepstakes. You can click yes and start to give your personal information. The information will be about your first name, last name, address, city name, state name, ZIP code, phone number, email address, and confirmation if you are 18 years old.
Besides, the page will ask about your loyalty card account as well. If you have created this account, you will get immediate Kroger feedback gas points. Otherwise, you will not receive these fuel points.
Steps to Submit Kroger Feedback
Do you know that you can take part in Kroger feedback survey without a receipt? Well, you can do this if you feel that your feedback is important to share. Kroger will be really happy if you can spare your time to let it know about your feedback. In case you are interested to do share your feedback, you can do the following instructions.
- Go to www.Kroger.com
The first thing you can do to submit your feedback is to go to www.Kroger.com. There is much beneficial information that you can get on this website.
- Click Feedback
Then, you can scroll down the home page to find the Feedback link. If you have found it, you can click it. That link will take you to another page.
- Fill Feedback form
When you have reached the new page, you will see a feedback form. This time, you just have to rate. You can select several options for each feedback question. The questions will be about:
- Overall experience at Kroger
- The topic of your feedback
- Feedback contents
- The reason for visiting the website
- The capability of completing the task
- The recommendation you will give to your friends
- Click Submit
After completing the feedback form, you can click Submit button. This feedback form will not give you a reward or a chance to enter sweepstakes. Besides, you will not get
The Ways to Contact Kroger Customer Service
Problems can happen to customers in the business world. It perhaps can happen to Kroger customers as well. To handle the problems, Kroger has prepared customer service representatives to help the customers. These representatives will be there to find the solutions to the customers’ problems.
The representatives will be glad to respond to your feedback, complaints, inquiries, and many more. Thus, Kroger customers should not hesitate to let them know about it. Customers can contact them in several ways. Such as:
- By email
Customers can contact Kroger customer service representatives via email. This email does not use a regular email address. But, the email is available at Kroger’s official website at www.Kroger.com. Customers can use a feature on that website named customer comments.
- By mailing
The mailing will be useful if you want to make the business partnership with this company. Or else, you can tell about your feedbacks, problems, or complaints by mailing. It is simple because you do not have to go online to do this. Well, if you contact the representatives via mailing, you will need an address. Kroger’s corporate office address is at:
- By phone
Before you contact the customer service representatives, you can try to solve your problems by yourself. You can use FAQs page to guide you. This page is available on Kroger’s official website at www.Kroger.com. But, if the problems are too urgent and difficult for you to solve, you can call the representatives on its phone numbers.
You just have to dial 1-800-KRO-GERS or 1-800-576-4377. For quick help, Kroger has provided different numbers for different issues. You can save the following phone numbers in case you need them:
- Prescriptions is at 1-855-48-2502
- Gift Cards is at 1-800-576-4377
- Debit Cards is at 1-866-26-8419
- i-wireless is at 1-866-594-3644
- Floral is at 1-866-520-0356
- Coinstar is at 1-800-928-2274
- Media Relations 1-513-762-4000
In case you are eager to contact them via phone, make sure that you know the service hours. The representatives will be there for you every day. On Monday to Friday, you can contact them at 8.00 a.m. until midnight EST. But if you contact them on Saturday and Sunday, they will respond from 8.00 a.m. until 9.30 p.m. EST.
- By social media
For fast information, you can use social media platform. This will be very easy for you to contact the representatives using this way. It only needs you to have an account on the same platform with Kroger. Besides, you will be able to get the most updated promotions from Kroger. If you do not want to miss the interesting offers, you can start to follow Kroger’s accounts. The following links will be helpful for you.
- Twitter: https://twitter.com/Kroger
- Facebook: https://web.facebook.com/Kroger/
- YouTube: https://www.youtube.com/user/Kroger
- Pinterest: https://www.pinterest.com/Krogerco/